News

New AAA branch in Menlo Park opens

A new branch of the American Automobile Association, or AAA, hosted a grand opening Thursday, Jan. 28, at 65 El Camino Real in Menlo Park, next to the Best Western Plus Riviera and across the street from the Stanford Park Hotel.

The 7,200-square-foot office, which actually opened its doors Thanksgiving week in 2015, has 18 employees, including agents who sell AAA insurance and memberships and provide travel assistance. Members can get free tour books and maps.

The office space was designed by Gensler, a San Francisco-based architecture firm known for its work at the Virgin America San Francisco International Terminal, Facebook headquarters and Apple stores.

"Some of the people who worked with Steve Jobs on the Apple Store design were involved in helping develop our Next Generation Design," said Bob Brown, director of public affairs for AAA Northern California. That design refers to the "digital, interactive areas" at the new location, intended to make wait time "more productive" for AAA members seeking assistance.

The branch is open from 8:30 a.m. to 5:30 p.m. Monday through Friday and on Saturday from 10 a.m. to 2 p.m.

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The previous AAA location in Palo Alto at 430 Forest Ave. has been closed. The next nearest branch to the Menlo Park site is in Redwood City at 510 Veterans Blvd., Suite A.

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New AAA branch in Menlo Park opens

by / Almanac

Uploaded: Thu, Jan 28, 2016, 2:54 pm
Updated: Thu, Jan 28, 2016, 9:55 pm

A new branch of the American Automobile Association, or AAA, hosted a grand opening Thursday, Jan. 28, at 65 El Camino Real in Menlo Park, next to the Best Western Plus Riviera and across the street from the Stanford Park Hotel.

The 7,200-square-foot office, which actually opened its doors Thanksgiving week in 2015, has 18 employees, including agents who sell AAA insurance and memberships and provide travel assistance. Members can get free tour books and maps.

The office space was designed by Gensler, a San Francisco-based architecture firm known for its work at the Virgin America San Francisco International Terminal, Facebook headquarters and Apple stores.

"Some of the people who worked with Steve Jobs on the Apple Store design were involved in helping develop our Next Generation Design," said Bob Brown, director of public affairs for AAA Northern California. That design refers to the "digital, interactive areas" at the new location, intended to make wait time "more productive" for AAA members seeking assistance.

The branch is open from 8:30 a.m. to 5:30 p.m. Monday through Friday and on Saturday from 10 a.m. to 2 p.m.

The previous AAA location in Palo Alto at 430 Forest Ave. has been closed. The next nearest branch to the Menlo Park site is in Redwood City at 510 Veterans Blvd., Suite A.

Comments

AAA Member
Portola Valley: other
on Feb 1, 2016 at 9:45 pm
AAA Member, Portola Valley: other
on Feb 1, 2016 at 9:45 pm
2 people like this

I would have been helpful to list the telephone numbers for both the new Menlo Park office and Redwood City. I understand that printer's ink is expensive. ;>)


Google it
Menlo Park: Downtown
on Feb 4, 2016 at 10:59 am
Google it, Menlo Park: Downtown
on Feb 4, 2016 at 10:59 am
Like this comment

I suspect it took me less time to type "AAA Menlo Park" into Google to get the number than it did for you to compose your response, AAA.


resident
Menlo Park: Downtown
on Feb 4, 2016 at 11:45 am
resident, Menlo Park: Downtown
on Feb 4, 2016 at 11:45 am
4 people like this

Or you could call the phone number on the back of your AAA membership card. They will transfer your call to the local office if they can't answer it themselves.


Name hidden
Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle

on Aug 28, 2017 at 9:54 am
Name hidden, Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle

on Aug 28, 2017 at 9:54 am

Due to repeated violations of our Terms of Use, comments from this poster are automatically removed. Why?


Name hidden
Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle

on Aug 29, 2017 at 11:36 am
Name hidden, Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle

on Aug 29, 2017 at 11:36 am

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Name hidden
Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle

on Aug 29, 2017 at 12:36 pm
Name hidden, Menlo Park: Suburban Park/Lorelei Manor/Flood Park Triangle

on Aug 29, 2017 at 12:36 pm

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