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Lousy service plagues MP restaurants

Original post made by Tipster, Menlo Park: Felton Gables, on Feb 12, 2007

I don't eat out often, but when I do go to restaurants in Menlo Park there is one constant ... service is not good. It ranges from indifferent to unfriendly, incompetent to negligent.

What does it take to get a server who actually apologizes for making a mistake, or who actually notices when water glasses need filling? I'm beginning to think that friendly, competent wait service is reserved only for the big spenders at the most expensive restaurants.

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Posted by Angela Hey
a resident of Portola Valley: Brookside Park
on Apr 17, 2007 at 11:21 pm

Service is way better than in Germany where I've eaten at restaurants that thought it was rude to use a tray to carry pots and consequently took ages to clear tables.

My concern about restaurants is the liberal use of fat. I'd like people to poach fish (a Woodside restaurant refused to do this for me saying the fish would fall apart - I do it all the time at home), boil vegetables and not drizzle oil on dishes. Well I'm British so bland food is OK for me - I want to taste the food - not a dressing or seasoning!

In particular, for a ham and pepper omelette - put the ham and pepper raw into the omelette - don't fry them first. For broccoli don't saute it in fat - a quick boil is all it needs. For spaghetti - don't toss it in olive oil - just put a tomato sauce on the boiled pasta.

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