"We would joke that our Coyote Point facility (where the shelter had been located) had all the charm of the DMV," said PHS/SPCA spokesman Scott Delucchi. "In all seriousness, the former adoption areas did very little to encourage adoptions or make visitors feel inspired, given the noise, the chain-link kennels, and the way animals were housed side by side, and that was hard to take."
The new three-story facility has been dubbed "the Tom and Annette Lantos Center for Compassion." It was constructed using funds donated largely by Larry and Melanie Ellison and Cyril and Dorothy Fels, with no money coming from the federal government or national animal welfare groups, according to a press release.
The center, which can house up to 200 domestic and 218 wild animals, also includes viewing windows so visitors can watch the staff work to rehabilitate wildlife, hand-feed kittens, and train dogs.