News

Ladera: Woman using fake license convinces teller to hand over $8,300 check

A woman carrying a fake Florida driver's license walked into the Chase bank in Ladera on Dec. 30 and convinced a teller to give her a cashier's check for $8,300 drawn from the account of a woman living in New York, according to a report from the San Mateo County Sheriff's Office.

According to the report, the suspect presented to the teller a false Florida driver's license and identified herself as the New York resident, but said that she could not remember her account number. The license did not include a photo, deputies said.

The teller looked up the account number for her, withdrew the $8,300, made out the check and handed it to the woman with no further inquiries into her identity, the report says.

The manager of the Ladera branch declined to comment except to say that Chase officials were working on the case with sheriff's investigators.

The bank reimbursed the New York resident for the full amount of the check, the report says.

The New York resident apparently lived in Florida in 2004, and claims that the suspect used her Florida identity information to reproduce a driver's license, the report says.

Dave Boyce

Comments

 +   Like this comment
Posted by business as usual
a resident of another community
on Jan 15, 2014 at 12:44 pm

Like we needed another reason to not use Chase Bank.


 +   Like this comment
Posted by pearl
a resident of another community
on Jan 15, 2014 at 1:38 pm

This bank puts the "D" in "Dysfunctional", hands down. Amazing and incredible!!! Didn't know the woman at the window. A license without a photo. No policy in place for transferring such a large sum of money. The teller should have immediately gotten his/her Supervisor to handle this transaction. Just incredible!!! I can't believe such a dumb thing happened. Sure glad I don't bank at Chase. : (


 +   Like this comment
Posted by Saul
a resident of Atherton: West Atherton
on Jan 15, 2014 at 2:57 pm

This is an example of great customer service. What IF it was legitimate and the bank refused? Some institutions presume positive intent and provide the great service. Does anyone really think the $8.3k is going to be missed?

Obviously, the crook had more information than the story lets on for the teller to assist. Some people would lambaste Martin Luther King's good work if given the chance.


 +   Like this comment
Posted by gunste
a resident of Portola Valley: Ladera
on Jan 15, 2014 at 5:06 pm

Inexperienced tellers at Chase in Ladera have been legion in recent years. The turnover of personnel there is amazing. Perhaps the branch is used for training.- When we first moved to Ladera in 1969, the location was a Savings Bank (Northern California??)where you got to know the people who remained there for years. Some of the neighbors worked there. - Matters went downhill when Washington Mutual took over and used the branch for training tellers, but the manager was the same for a long time. When Chase took over Washington Mutual the turnover of personnel increased. I know no one at the branch and do not expect the teller that served me last week to be there the next time.


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